Shipping policy

At Sweet LemonAID we strive to provide a seamless and reliable shipping experience for our valued customers. Here's what you need to know about our shipping policy:

Shipping Times:
We make every effort to process and ship orders as quickly as possible. Our estimated shipping times are usually within 1-3 business days from the date of order confirmation. Please note that these times may vary during peak seasons or special promotions.
Shipping Methods:
We partner with trusted shipping carriers to ensure your orders are delivered safely and efficiently. We primarily use Canada Post for all domestic and international shipments. The shipping method used may vary depending on the destination and order size.
Domestic Shipping:
We offer free standard shipping on all domestic orders between $100 and $800 CAD within Canada. Standard shipping typically takes 3-9 business days for delivery. If you need your order sooner, expedited shipping options are available at an additional cost. The estimated delivery times for expedited shipping will be provided during the checkout process.
United States and International Shipping:
We currently offer international shipping to select countries. International shipping rates and delivery times may vary depending on the destination. Customers are responsible for any applicable customs duties, taxes, or fees imposed by their respective countries.
Order Tracking:
Once your order is shipped, you will receive a confirmation email. To keep costs down we are not providing tracking numbers.
Lost or Damaged Packages: In the rare event of a lost or damaged package, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory solution.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We're here to assist you and provide the best shopping experience possible. hello@sweetlemonaid.com